Refund Policy

Refund/Transfer/Payroll Deduction Cancellation Form (PDF)

Refund request applications must be signed by the member and submitted to the Recreation administrative office in the JohnWoodenCenter according to the schedule listed below. Recreation Membership card(s) must be surrendered with the refund application. A current mailing address and documentation in support of refund request is required for issuance of a refund check. Processing of refunds requires 4-6 weeks and will be issued in the same manner as paid – credit card payments will be issued credit card refunds, cash and check payments will be issued check refunds.

A refund of the annual membership fees will be given only for the following reasons:

1. Changes in medical conditions resulting in physical limitations

2. Termination of employment

3. Transfer off-campus

4. Formal leaves of absence and sabbaticals

No refund will be granted after two quarters of memberships. No refunds will be given on the one-quarter membership. Exceptions to this refund policy require the approval of the MCO/Reception Manager. All refunds are based on a percentage of the purchase price of the membership less a $5 handling fee. (There are no refunds for payroll deductions since payments are received after services have begun. MCO/Reception manager must approve all cancellations.)

Refund Schedule for Annual Recreation Memberships:

Quarter Cancelled Refund %

First Quarter 66%

Second Quarter 33%

Third Quarter 0%

Fourth Quarter 0%

* Refund schedule coincides with date of purchase. e.g. Memberships purchased and cancelled in the same quarter are eligible for a 66% refund, and will be granted so in accordance with Membership Refund Policies.